Maintaining distinction as a provider of award-winning background screening technology, data, and business analytics – as well as the home of Clairiti screening technology – GHRR, has been named to the HRO Today Baker’s Dozen for the 10th straight year!
The Baker’s Dozen Customer Satisfaction Ratings are an earned achievement based on client feedback through annual survey responses. HR professionals rely on Baker’s Dozen Customer Satisfaction Ratings for getting inside information on the methodologies of top-ranked screening companies.
Customers rank results in three categories:
- Service breadth
- Deal size
- Quality
Our high marks in all three areas solidify our standing as an innovative provider of background screening solutions including criminal background checks, drug and health screening, motor vehicle records, sanctions and compliance, education and employment verifications, employee onboarding solutions, and a host of industry-specific solutions.
Here are a few of the attributes for which we were honored:
Adaptability
With an average turnaround time of 72 hours, we keep the recruitment process flowing with the expedited delivery of pre-hire intelligence. Our technology enhances response time and reports delivery, providing contingent solutions making recruiting easier.
Customer Support
We are committed to comprehensive client education throughout the screening process and the life of the partnership. We know that the cost of a bad hire is hefty, and that’s why we’re dedicated to providing an outstanding level of support that creates confidence in hiring decisions.
Candidate Experience & Mobile Screening
Our Global HiRe mobile platform app allows completion of the background check on the candidate’s smartphone or tablet; the Applicant Portal enables candidates to check on the status of their background check, submit additional information, sign forms, and gain insight into the process. Both of these tools make the screening process simpler and more accessible without sacrificing any of the functionality or responsiveness of the desktop portal or email.
Pre-Hire Intelligence
Our industry insights and expertise, paired with our suite of award-winning screening and talent assessment products allows for more informed hiring decisions, reduced turnover, and improved employee retention.
User Experience
Our platform is designed with intuitive workflows, easy access to reporting data and insights, and simple documentation upload processes. Most importantly, we’ve designed our technology as a perfect fit for regulated industries, compliant with FCRA screening regulations and standards.
Pre-employment screening is an integral part of the hiring process and the solid foundation on which a competent workforce is built. Companies trust our comprehensive screening solutions for maintaining compliance, mitigating risk, and protecting their brand.
We are honored we’ve been selected by our clients as an outstanding provider of customer service for the past decade. As your company begins making decisions about recruitment for the upcoming year, we hope you’ll partner with us for a successful 2020! Learn More
